How can we help?

Codes arrive within a minute from TasteRex. Check your spam or promotions folder, make sure the email address is spelled right, then request a new code. Each code works once, so use the newest one.

Your ratings in a category start counting publicly once you’ve eaten that category at ten different restaurants, and you need to have been active in the last twelve months. Until then they still build your own rankings. This keeps public scores coming from people who have eaten around.

A verified dine needs your phone’s location to show you within about 200 metres of the restaurant when you rate, or a recent photo taken there. Ratings of past meals, or with location turned off, post as unverified. They still count; they just don’t carry the badge or the verified-dine points.

Add a missing restaurant or dish while rating. For something wrong, open the dish’s menu (•••) and choose Suggest a correction, Not on the menu, or Report.

Our automatic check couldn’t confirm the photo shows food. Your score and review are already posted; the photo appears once a person reviews it, usually within a day.

Open the notice in the app and tap Appeal. A person reads every appeal, usually within two days. See the Community Guidelines for how strikes work.

Open the rating and change its visibility to Private, Followers or Anyone. You can set a default for new ratings in Settings. Private ratings are only for you and never count toward public scores.

Profile → Settings → Download my data. You can save your full data as JSON, or your ratings and Want to Try list as CSV.

Profile → Settings → Delete my account. Your account is deleted permanently within 30 days, and until then you can cancel from the same place in Settings. Full instructions →

Dietary details on dishes come only from the restaurant, never from our guess. Kitchens change recipes and cross-contact can happen, so always confirm allergens with the restaurant before ordering.